Beflamboyant - Widerrufsbelehrung

4. RETURN POLICY
4.1. Legal right to cancel the purchase

1. a) Right of withdrawal
If you are contracting as a consumer and user, you have the right to withdraw from this contract within 15 days without giving any reason.

The withdrawal period will expire after 15 calendar days after the day you or a third party representing you, other than the carrier has acquired the physical possession of the goods or if the goods that make up your order delivered separately, within 15 calendar days after the day you or an indicated third party representing you, other than the carrier has acquired the physical possession of the last good.

To execute the right of withdrawal, you shall notify BEFLAMBOYANT at the address, Pontevedra (Pontevedra), Spain, Rua Luis Seoane No6 3oA, ZIP 36003, email
writing
solutions@beflamboyant.com.

To meet the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

1. b) b) Effects of withdrawal
In case of withdrawal, we will refund all payments received from you, without any undue delay and in any event no later than 15 calendar days from the date on which you inform us of your decision to withdraw from this contract. We will proceed to carry out such reimbursement using the same means of payment used by you for the initial transaction. You will not be incurred with any fees as a result of reimbursement. Nevertheless, we may withhold the reimbursement until we have received the goods back or you have supplied evidence of the reimbursement, depending on which condition is met first.

Beflamboyant Brand SL will cover the refund of the purchase

Beflamboyant Brand SL will cover the refund of the purchase (European Union), except for the shipping value (Rest of the world). The shipping price will be established by Beflamboyant Brand SL according to our couriers’ fares.

Beflamboyant Brand SL will not take charge of any custom taxes related to your return.

The customer has seven (7) calendar days to return the package since we send the free return label via email (European Union), in case this deadline is met the customer will have voluntarily withdrawn from making any changes or returns. For the rest of the world, the customer must take charge of returning the package (Beflamboyant Brand SL will not take charge of any custom taxes related to your change)

You should restore or directly deliver products or request in our website to return through a messenger / courier, without undue delay, and in any event no later than 30 calendar days from the date you communicate us your decision to withdraw from the contract. The deadline is met if you send back the goods before the period has ended.

4.2. Return or replacement of defective products

In case you consider that at the time of delivery the product does not fit to the contract stipulations, you should contact BEFLAMBOYANT immediately through our e-mail to the contact

address solutions@beflamboyant.com providing the product data and reporting the defect / damage indicating that if you opt for a refund or replacement with an identical product.

The User can return without any additional cost any manufacturing defected product or size exchange (exchange only free for European Union). In this case, BEFLAMBOYANT will send a returning receipt with which you could deposit in your closest postal office without any additional cost.

In any case. The product being returned must be not used and with all of its tags, labels, packaging, and where warranted, the original documentation and accessories supplied with the product. User agrees that the product may suffer depreciation or that BEFLAMBOYANT may reject its return if User fails to proceed as instructed, or if the product suffers any damage.

Once the relevant inspection of the returned product Beflamboyant Brand SL is done, we will communicate by email if you are entitled to a refund of the amount paid.

Beflamboyant Brand SL will cover the refund of the purchase, as long as it is shown that the product is defective.

Beflamboyant Brand SL will not take charge of any custom taxes related to your return.

The customer has seven (7) calendar days to return the package since we send the free return label via email, in case this deadline is met the customer will have voluntarily withdrawn from making any changes or returns.

Beflamboyant Brand SL will not take charge of any custom taxes related to your return. Reimbursement will be made as soon as possible, and in any case within 15 days from the date you have communicated your intention to withdraw. However, we may withhold the reimbursement until we have received the goods back or until you have supplied evidence of the return of the property, whichever condition is met first. The refund will always take place in the same payment method you used to pay for the purchase.

If you have any questions regarding the Terms or the Data Protection Policy you can contact us through info@beflamboyant.com.

4.3. Common provisions on refunds

The user must meet the following requirements to exercise the right of withdrawal, make refunds or replace products:

1. To arrange the collection of the product, the user must contact previously with BEFLAMBOYANT BRAND sending an email to the contact
address
solutions@beflamboyant.com;

II Users may prove the right of withdrawal in any manner permitted by law, considered at all validly exercised by returning the product;

III. The product must be returned in the same condition in which it was received. BEFLAMBOYANT will not refund any amount if the product is damaged, so the user must be careful with the product while it is in their possession;

1. Reimbursement will be made on the same means of payment used to pay the User Product.

Beflamboyant Brand SL will cover the refund of the purchase (European Union), except for the shipping value (Rest of the world). The shipping price will be established by Beflamboyant Brand SL according to our couriers’ fares.

Beflamboyant Brand SL will not take charge of any custom taxes related to your return.

The customer has seven (7) calendar days to return the package since we send the free return label via email (European Union), in case this deadline is met the customer will have voluntarily withdrawn from making any changes or returns. For the rest of the world, the customer must take charge of returning the package (Beflamboyant Brand SL will not take charge of any custom taxes related to your change)

4.4. SHIPPING COSTS

Shipping costs include transportation, insurance and customs clearance at origin. For deliveries to countries outside the European Union, customs duties at destination and other taxes (tariffs) are not included; It will be the recipient who will have to pay them in cash to receive the merchandise.

The recipient will be responsible for all import costs and taxes generated at the customs office of destination, whether or not the goods are delivered.

** BIRTHDAY PROMOTION 06/17/2020

  • Free shipping to Europe

  • Shipments to the rest of the World: Switzerland and Norway € 9.95, United States and Canada 19.95

  • Changes and returns are the responsibility of the client with the same usual timings mentioned above.

  • To contact: solutions@beflamboyant.com

  • Shipping address for returns: Rua Luis Seoane No6 3oA 36003, Pontevedra, Spain

    4.5. SIZE CHANGE

    The first change of size is free, if the client requests any more, they must take charge of the shipping amount. The shipping price will be established by Beflamboyant Brand SL according to the rates of our courier service.

    If it is not possible to make the requested size change, for any reason of its own or that of others, the product will be returned in exchange for the final amount paid for the product, excluding the amount paid as “Shipping”.

    The exchange period for these products will be 15 calendar days from the date of receipt of the order. In order to be changed, the product must be in perfect condition (unused) and keep its original packaging.

    Beflamboyant Brand SL will cover the free change of the purchase (European Union), For the rest of the world, the customer must take charge of returning the package (Beflamboyant Brand SL will not take charge of any custom taxes related to your change). The shipping price will be established by Beflamboyant Brand SL according to our couriers’ fares.

Beflamboyant Brand SL will not take charge of any custom taxes related to your change.

** BIRTHDAY PROMOTION 06/17/2020

  • Free shipping to Europe

  • Shipments to the rest of the World: Switzerland and Norway € 9.95, United States and Canada 19.95

  • Changes and returns are the responsibility of the client with the same usual timings mentioned above.

  • To contact: solutions@beflamboyant.com

  • Shipping address for returns: Rua Luis Seoane No6 3oA 36003, Pontevedra, Spain