Hannes Kettritz - Widerrufsbelehrung

Returns

Thank you for your purchase. If something didn’t work out, you have the chance to return it within fourteen (14) days after delivery date.

Orders from Germany qualify for free return labels. Write to us at info@hanneskettritz.com for instructions on how to create your label and information that you would like to return your order.

On orders from from other countries you are welcome to send us the return by your own method. We would suggest you use a trackable service from your local post service. Please notify us of the return within 15 days of delivery

IMPORTANT NOTE: Please affix the invoice on the outside of your parcel and write in big letter ECOMMERCE RETURN - NO DUTY PAYABLE. In the case, that this is not done and the parcel ends up in the Zoll we cannot take responsibility for it.

If you send it by your own method, we highly recommend that you use a method with tracking as we can only take responsibility for items once they are delivered and a lost parcel without tracking is not something we can take responsibility for.

Hannes Kettritz Wrangelstraße 64 10997 Berlin Germany

For all returns inquiries contact us on info@hanneskettritz.com

Please try items on with care:

If you decide to return something, please ensure that it is in perfect condition as the items need to be clean, unworn and unwashed and the label is still on. Items returned to us in a non-sellable condition, will not be refunded and may be sent back to you. Note, shipping fees are costs we incur and therefore not refundable.